T-Mobile Update on COVID-19 Response

T-Mobile Update on COVID-19 Response

Now, more than ever, as school and workplace closures are happening each day, reliable internet connectivity is crucial. The vast majority of customers on T-Mobile and Metro by T-Mobile plans already have unlimited talk, text and data, and T-Mobile Home Internet customers already have unlimited plans with no data caps or surcharges. But in these unique circumstances, access to unlimited data is more important than ever. Today the company is stepping up to take measures that will ensure that ALL current T-Mobile customers on plans that currently have data are provided the unlimited connectivity they need to learn and work.

  • Starting now - ALL current T-Mobile and Metro by T-Mobile customers who have plans with data will have unlimited smartphone data for the next 60 days (excluding roaming).

  • Providing T-Mobile and Metro by T-Mobile customers an additional 20GB of mobile hotspot / tethering service for the next 60 days – coming soon.

  • Working with our Lifeline partners to provide customers extra free data up to 5GB of data per month over the next two months.

  • Increasing the data allowance for free to schools and students using our EmpowerED digital learning programs to ensure each participant has access to at least 20GB of data per month for the next 60 days.

Additionally, T-Mobile is now:

  • Offering free international calling for ALL current T-Mobile and Metro by T-Mobile customers to Level 3 impacted countries.

  • Supporting the FCC’s Keep Americans Connected Pledge focused on ensuring residential and small business customers with financial impacts do not lose service.